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Call now for a quote on: 01234 352230 or email: info@mdh-insurance.co.uk
M&DH INSURANCE SERVICES LTD
are authorised and regulated by
the Financial Conduct Authority.
REGISTERED NO. 300789
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©M&DH Insurance Services Limited
Registered in England and Wales No. 04567536
Head Office:
Sandland Court, Pilgrim Centre, Brickhill Drive, Bedford. MK41 7PZ
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Use your head… get covered!
What are your aims here at M&DH?
At M&DH, Mimoza aims to deepen her understanding of the insurance industry while applying her existing professional skills. She is also keen to continuously expand her knowledge and expertise, supporting her long-term goal of achieving career growth and progression.
Describe yourself in 3 words
Analytical, reliable, and organised.
What do you enjoy outside of work?
As someone who enjoys staying active, Mimoza loves exploring new areas around the country with her friends—often through scenic walks in nature. Their adventures usually end with a visit to a great local spot to enjoy good food together.
What is your career background?
Ben has years of sales experience across the Property and Finance sectors, spending 6 years as Sales Manager for a Milton Keynes based Estate Agents before moving onto spending 2 years supplying corporate finance to limited companies.
What do you enjoy outside of work?
Ben is a keen golfer and Fulham supporter who spends a lot of time out on the golf course, watching football or going on walks with his wife and their dog Parker.
What are your key attributes?
Ben is driven, professional and sees delivering high level customer service as his key attributes.
What is your career background?
Ben joins M&DH with a background primarily in Protection Insurance having worked as an Adviser for just under three years. Prior to this, Ben also worked in recruitment as well but most notably spent one year with M&DH whilst studying as part of his Business Management degree.
Describe yourself in 3 words?
Full of energy
What made you want to work for M&DH?
The time spent working with M&DH as part of his placement year left a great impression on Ben, having seen the company flourish and go from strength to strength in the years since he was very keen to return and be a part of the exciting journey that it’s on.
What are your reasons for joining M&DH?
Alfie joined M&DH Insurance because of their strong name in the insurance world, especially in construction and manufacturing. Being named one of the UK’s top 100 independent brokers really stood out to him. He also liked that the team has loads of experience—over 200 years between them. Alfie was excited to get involved with new projects and work with a team that aims to do great things.
What is your dream car?
Alfie’s dream car is Lamborghini Urus in matte black.
Describe your perfect weekend
Alfie’s perfect weekend would be going to the football and for a few drinks with friends on a Saturday. Then a chilled-out Sunday watching tv with a roast dinner.
What is your dream car?
Zac’s dream car is a Lamborghini Urus.
What do you enjoy outside of work?
Zac enjoys staying active playing football, golf and going to the gym.
What are your aims here at M&DH?
Zac sees himself progressing into a sales role within M&DH, where he can play a key role in driving new business. With a long-term goal of becoming a top-performing broker and contributing to the ongoing success and growth of the company.
What is your career background?
Harun has a background in software development with experience building web, desktop, and mobile applications for both small businesses and large organizations.
What do you enjoy outside of work?
Outside of work, Harun enjoys spending quality time with his family, going cycling, and exploring new places. He`s also passionate about continuously improving his skills and learning something new whenever he can.
Describe yourself in 3 words
Curious, Disciplined, Visionary.
What were your reasons for joining M&DH?
Alessandro was eager to join a company in a stable, forward-moving industry. He wanted to join a company that not only offered good career prospects but also invested in its people. For Alessandro, it wasn’t just about a job but about building a future.
What country would you like to visit and why?
If Alessandro could visit any country, it would be Japan. He’s always been fascinated by its rich culture and history, from traditional temples to the fast-paced life in cities like Tokyo.
Describe your perfect weekend
Alessandro’s perfect weekend would consist of him meeting friends for a few social drinks and watching football.
What is your current role within the Company?
As part of the Client Services team, Roisin supports trading teams by providing quotes, handling mid-term adjustments, and ensuring a high standard of customer service. Currently focused on learning the ropes and developing a strong foundation within the business, Roisin is enthusiastic about building relationships and contributing to a seamless client experience.
What is your career background?
Roisin graduated from the University of Sussex with a first-class degree in BSc Marketing and Management with Psychology. Her career began with roles across sales, customer service, hospitality and marketing in both the UK and Australia. In between these roles, she took a career break to travel across Southeast Asia and Australia, gaining valuable life experience and a broader perspective. She’s recently joined M&DH as an Academy Graduate, bringing a passion for growth and learning.
What do you enjoy outside of work?
Outside of work, Roisin enjoys spending quality time with friends and family, exploring new foods, attending concerts, reading, and focusing on fitness and wellbeing.
What Made You Want to Work for M&DH?
The Academy scheme provides a great introduction to the world of insurance and allows for a supported environment to develop industry knowledge. Ceris was attracted to M&DH primarily due to this scheme, it has been ideal in aiding her through the transition from hospitality to insurance. The office culture is also immensely positive as well as fast paced and energetic – Ceris picked up on this during her initial interview.
Describe your perfect weekend
Ceris’ ideal weekend would consist of meeting up with my friends and heading to an event in London for the night or watching a game at Bedford Blues Rugby Club and spending some time in the pub afterwards.
What country would you like to visit and why?
Ceris is planning to revisit South Korea within the next year & would also love to go to Nashville, Tennessee to visit her friend studying at UT and experience the country music there.
What is your career background?
Philippa has a wealth of experience of over 20 years within financial services, predominantly mortgage and insurance and 6 years within HR. Passionate about people, Philippa is also a qualified psychotherapist, currently studying for a CIPD Level 5 Diploma in People Management.
What were your reasons for joining M&DH?
Philippa enjoys collaborative and supportive work environments which is key at M&DH, she thrives in providing a smooth and efficient people service.
What do you enjoy outside of work?
Also a mum to two children, alongside husband Jack, Philippa enjoys family days out particularly a good country pub, cycling and spending time with friends.
What made you want to work for M&DH?
Aine wanted to work at M&DH due to the opportunities for progression they offered within the business. Aine is also extremely keen to achieve her Cert CII qualification and knew that M&DH had a great team to support her in achieving her goal. Aine describes M&DH work atmosphere as empowering, nurturing, rewarding and challenging which is everything she desired from a career.
Describe your perfect weekend
Aine’s perfect weekend would consist of shopping trips with her friends followed by a meal at her favourite restaurant San Carlo with a glass of pink gin and lemonade in hand.
3 things you’d spend your salary on
Aine chooses to spend her salary going on gorgeous holidays, buying lots and lots of new clothes, as well as having lovely day trips in the UK.
What is your career background?
Callum has worked as a Commercial Insurance broker for 9 years assisting hundreds of clients find policies that are fit for purpose along with being competitively priced, offering good outcomes for every client journey.
What are your key attributes?
Callum’s key attribute is his knowledge of the insurance market and expertise in the construction and manufacturing industries
Describe your perfect weekend
His perfect weekend is going to watch Luton Town Football Club with his family.
What made you join M&DH?
Luke joined M&DH as he wanted to kickstart his corporate career after finishing university and liked the idea of doing that through an academy path towards a professional qualification. He also believed that M&DH is the perfect place to learn and grow due to their positive working environment and various opportunities for career advancements in the future.
What do you enjoy doing outside of work?
Outside of work, Luke enjoys socialising with his friends, watching football, and catching up on all the new movie releases of the year.
Describe your perfect weekend
Luke’s perfect weekend would start off with watching the football with his friends and brother on the Saturday, and end with a roast dinner, a dog walk, and a watching the TV on the Sunday.
What is your career background?
Alireza has worked in the real estate industry for over 6 years, climbing through the ranks and achieving multiple awards. Having some prior experience in the construction industry as an engineer as well he was quite keen on exploring another industry where he could implement his years of experience & knowledge into something new that could combine the two which is when he found out about M&DH which seemed like the perfect fit for him.
Describe yourself in 3 words:
Resilient. Ambitious. Leader
What 3 things do you like to spend your salary on?
Food. Cars. Investment
What made you want to work for M&DH?
Serena has a strong client led career background including social work and supportive services after graduating university as a mature student in 2012. Serena wanted a career change and felt that M&DH would give her opportunities for progression and learning whilst utilising skills she has obtained in her career so far. Serena is working towards her Cert CII and is enjoying formal learning again.
Describe your perfect weekend
Serena’s perfect weekend would be spent with family, friends and her dogs! A blend of being sociable and having downtime at home reading and walking her dogs in the countryside.
What country would you most like to visit and why?
Serena would love to visit Bali for its stunning beauty, cultural heritage and beautiful beaches. Her grandfather spent many years living in the region so she would like to visit in honour of his memories and heartwarming stories of his life there.
What is your career background?
Emily comes from a strong business administrative and customer services background, having worked in a variety of businesses over the years including the Radisson Blu Hotel group in London, Royal Bank of Scotland and more recently, a local vehicle auction house where she was instrumental in implementing a Wholesale vehicle Assured product which transformed the customer experience for the company. Using these skills as well as gaining her Cert CII, Emily hopes to grow within the M&DH business, and make a positive difference in helping our clients and colleagues within the Client Services team.
What is your dream car?
Emily has many dream cars; however, the standout car is a Jeep Wrangler!
What do I enjoy outside of work?
Emily spends most of her time on the football sidelines watching both of her boys play for their various teams. Emily also enjoys spending her Saturday afternoons at the local Karate dojo and hopes that she will earn her black belt one day.
What is your career background?
Prior to working at M&DH, Adeel has 6 years experiences as a sales executive in a car dealership and 1 year as a finance broker. Adeel has a vast amount of experience and knowledge within sales/finance. Adeel has joined M&DH to transfer his experience and knowledge within sales, as well as refining his own skillset to grow as a salesman.
What do I enjoy outside of work?
Outside of work, Adeel loves travelling and exploring different countries and indulging within their cultures. Adeel plays football in a Saturday league (fun fact, James Corden is the chairman). Adeel is a massive Arsenal fan.
What is your dream car?
Adeel’s dream car is a LaFerrari.
What is your career background?
Sani holds a bachelor’s degree in computer science and engineering and brings over three years of experience in software testing to M&DH. After briefly working in software development, she discovered her true passion for testing and has since dedicated her career to this field. Sani is enthusiastic about furthering her growth and deepening her expertise in software testing.
What country would you like to visit most and why?
Sani wishes to explore the Middle East for its rich history and vibrant cultures. She is especially intrigued by the ancient civilisations and the distinctive mix of traditions that the region offers.
What made you want to work for M&DH?
Sani started at M&DH to elevate her career and further develop her knowledge in software testing. She is really excited about the opportunity to grow professionally at M&DH. The company’s commitment to innovation and development aligns perfectly with her goals. Sani is eager to learn from experienced colleagues, take on new challenges, and contribute to impactful projects. Being part of a dynamic team that values growth is a motivating factor for her!
What is your career background?
Sarah started her career in insurance working for an insurance broker who offers personal lines insurance. Sarah worked for this company for 15 years, where she gained valued experience and achieved her Cert CII qualification. Sarah has now joined M&DH insurance Services in September 2024, where she is ready for a new challenge in the commercial sector of insurance.
Describe your perfect weekend
On the weekends, Sarah enjoys spending quality time with family and friends. Whether it’s sharing meals, having meaningful conversations, or planning outings, these connections recharge Sarah and add joy to her life.
Sarah also loves carving out some quiet time to immerse herself in reading. Balancing social and reflective moments, Sarah’s weekends are a blend of laughter, warmth, making them a fulfilling way to unwind and prepare for the week ahead.
What made you want to work for M&DH?
Sarah was keen to make a change in her career working in a well-established company which offers many opportunities for progression. Sarah feels M&DH is a place where she can learn and become a valued member of the team.
What have you brought to M&DH?
With over 20 years of technical specialist accounting experience in insurance broking, James brings deep industry knowledge, a proven track record in complex financial operations, and a strong understanding of regulatory and compliance frameworks, making significant contributions to M&DH’s strategic and operational goals; all powered by a steady depletion of the office coffee supplies!!
What is your dream car?
It’s got to be a Jaguar E type. When Britain still produced quality motor vehicles.
What genre of music do you listen to most and who is your favourite artist?
Love a bit of alternative rock, perhaps infused with some hardcore funk, or disco, or even (shhhh) some 80’s electronic pop. There are so many great artists out there so difficult to choose, but my favourite member of a band is Flea, probably the best bassist to ever walk the earth (with possibly the best name as well!)
What do you enjoy outside of work?
Outside of work Harry enjoys playing a variety of sports, mainly, squash, tennis and the up-and-coming padel tennis. Furthermore, Harry has been trying to learn German for the last year as he really enjoys the deutsche Kultur.
What is your dream car?
Harry’s dream car is a Ferrari F12 Berlinetta in Grey.
What made you want to work for M&DH?
Harry grew up playing football locally in Bedford, where M&DH sponsor local leagues. So, when he began his job search, he remembered the positive impact M&DH had had on his local community growing up. Impressed by M&DH’s presence in the local community he did not hesitate to apply after deciding he wanted to pursue a career in Insurance.
What is your career background?
After previously studying law at university, Will decided to start his career in corporate foreign exchange management, before moving into a London based investment firm. His experience in corporate and commercial law assists him to provide excellent service in the insurance industry.
What do you enjoy outside of work?
Outside of work, Will enjoys racing both cars and motorbikes and regularly travels abroad to do so.
What is your dream car?
Will’s dream car is a Maserati MC12.
What do you enjoy outside of work?
Luca enjoys playing football for his local team and travelling around the country to watch his favourite team derby county.
Describe your perfect weekend.
Luca’s perfect weekend would include a trip to the football and then the pub for a couple of pints.
What is your dream car?
Luca’s dream car is the Mercedes-Benz G-Wagon.
What is your career background?
Huss is a Chartered Accountant with over 20 years of industry experience from FTSE 100 teams and Private equity backed groups with buy and build strategies.
Huss is passionate in supporting business growth and building high performing teams. He has expertise in financial control and analysis, budgeting, and forecasting which will help propel M&DH Insurance Services vision of growth to new heights.
What do you enjoy outside of work?
Huss is a keen cricketer, so when he gets some free time away from the family, he will try to get a few competitive games in.
What is your dream car?
As an accountant, Huss wouldn’t want to invest in a depreciating asset, so what better than a Ferrari Enzo.
What is your greatest achievement?
Julie’s greatest achievements in life are her three wonderful children that are all grown up now but continue to make her so happy and proud.
What do you enjoy outside of work?
Julie enjoys all things crafty and loves to have a go at anything creative. She especially enjoys cake decorating. She also has a keen interest in wildlife and is a big fan of Sir David Attenborough and his life’s work.
What country would you most like to visit and why?
Julie would love to visit Australia for the amazing sites and scenery, the Aboriginal history and the diverse wildlife.
Describe your perfect weekend
A perfect weekend for Domenica would include going out and socialising with family and close friends topping off the day wining and dining including some lovely pasta!
What country do you like to visit most and why?
Domenica most likes to visit Dubai as she goes on holiday there on a regular basis. The foreign land appeals to her as well as Dubai’s life style, it is almost like a second home to her & her family when they visit.
What do you enjoy doing outside of work?
Domenica loves cooking, in particular Italian cuisine. Domenica loves to shop and is always on the look out for any bargains on top end designer footwear and handbags.
Describe your background in insurance?
Shaquiel has little experience in insurance but feels as though M&DH is the perfect opportunity for him to learn and to enhance his knowledge within the commercial insurance industry.
What country would you most like to visit and why?
Shaquiel would like to visit Japan as it so culturally different and seems to be so far ahead in tech then most countries.
What is your dream car?
Shaquiel’s dream car would have to be a Lamborghini Revuelto.
What do you enjoy outside of work?
Nathan is an avid sports enthusiast with a particular passion for football, both as a fan and a player. He regularly plays the sport on weekends. Nathan also maintains a regular gym regimen, attending on most weekdays.
What would your dream car be?
Nathan’s dream car is a Ford mustang GT.
What country would you most like to visit and why?
Nathan would most like to visit Greece, accompanied by his friends. He is drawn to the country for its vibrant events and rich history, including numerous iconic landmarks he wishes to visit.
What made Sukh join M&DH?
Sukh came from a fundraising background. He came across M&DH through a friend and has not looked back. He was looking for a land of opportunities where he could use his skills to the best of his abilities and progress further with a growing business.
What do you enjoy outside of work?
Sukh is a family person who loves to spend valuable time with his family, partner and friends. He has a passion for cooking, video games and playing football after a good days work.
What is your dream car?
Sukh’s dream car is a Honda CRX VTEC
What made you want to work for M&DH?
He joined M&DH to finally make some greater strides for his own future, working as a probation officer and a judges Clarke in the past those jobs were much more individually based. He prefers a team effort and being part of something bigger than himself. Working for one another rather than just for himself.
Describe your perfect weekend?
Sachin loves his family greatly and wants to spend time with his nephew as possible. Weekends means sports whether that be watching football, boxing or the UFC. To time relax is always greatly appreciated and never taken for granted.
What is your dream car?
He does not drive due to being visually impaired so anyone generous enough to offer a free lift will be driving his favourite car. This also includes the bus driver. Just get him from A to B safely and he’ll always be appreciative.
What do you enjoy outside of work?
Larenz enjoys playing a lot of football which he plays every weekend and likes going to watch Northampton Town as he is a season ticket holder. He also likes playing games on his PS4 in his spare time.
What 3 things do you like to spend your salary on?
Larenz likes to spend money on clothes, shoes and holidays. He loves to travel and to visit new countries.
What country would you most like to visit and why?
Larenz would love to visit Iceland because he’d like to experience the Northern Lights as well as a lot of other unique experiences out there
What made you join MDH?
Stefan has come in from a hospitality back ground working at a local hotel. After finding out from a friend, M&DH were looking for new staff. Stefan put forward his CV for Telesales as he was looking for a new challenge within a new industry, and since accepting the position at MDH he hasn’t looked back. Stefan hope’s to be part of the further growth and progression of the company, as he feels MDH is the perfect place to build a successful career.
What do you enjoy outside of work?
Outside of work Stefan likes to keep himself fit and healthy – playing locally Saturday league football, and during the weekdays Stefan runs his own 6 a side football team. Away from the football Stefan likes to spend time with family catching up with how his sister is getting on with her studies, helping with any advice if he can.
What country would you like to visit most and why?
The place that Stefan would most like to visit would be Rio De Janero in Brazil, it’s the favelas that most catch his eye (The two most popular that he would like to see are Rocinha and Vidigal). He would also like to experience the stunning coastlines, they are definitely something not to miss. Stefan is intrigued to experience the variety of food as he has a passion for trying different cuisines from around the world.
What made you want to work for M&DH?
Andrej, a young developer, may be enticed to work for M&DH due to the company’s renowned reputation for technological advancements and cutting-edge projects. The inclusive and collaborative work culture at M&DH, coupled with the opportunity to make a positive impact in the industry or society, holds great appeal to him. Moreover, Andrej is drawn to M&DH because of its emphasis on professional development, clear career growth prospects, positive industry reputation, and dedication to maintaining a healthy work-life balance. These factors make M&DH an attractive choice for Andrej as he envisions contributing his skills and ambitions to the company’s innovative endeavours.
What country would you like to visit most and why?
Andrej’s top choice is Japan due to its captivating blend of futuristic elements and rich historical culture, with a particular fascination for samurais. The opportunity to explore advanced technology and experience the country’s unique historical traditions makes Japan an appealing destination.
What is your dream car?
Andrej’s dream car is the Toyota Supra MK4
What made you want to join M&DH?
Viktorija initially joined M&DH to take her career to the next level and deepen her expertise in software development. The diverse and challenging projects at M&DH were a perfect match for her ambitions. She mentioned, “There’s nothing I love more than collaborating with passionate individuals toward a common goal,” which is what drew her to the team at M&DH.
Current Role and Future Aspirations
As a mid-level developer, Viktorija has significantly grown her skill set and taken on more complex responsibilities. She continues to be deeply committed to expanding her knowledge of emerging technologies. Looking ahead, Viktorija aspires to take on even greater challenges, aiming to progress to a senior developer role or possibly a leadership position where she can inspire and guide others to achieve their best.
What place would you like to visit and why?
Viktorija remains fascinated by Dubai and hopes to visit it someday, captivated by its blend of modern innovation and cultural richness.
What are your aims here at M&DH?
Tom really likes to be challenged, to improve himself, and helping others accomplish their tasks easier, faster, and more reliable.
Where do you see yourself in 5 years?
Tom would love to see himself travelling the world and gaining new experiences.
What is your career background?
Tom has 25+ years’ experience in IT; of those, 15+ years he has spent as a professional. He is a software developer with expertise in custom desktop ERP solutions.
What is your career background?
Alekso has worked on many high profile projects over his 20 year career in the technology and software development sector, he has experience of both working on and managing projects which gives him a unique insight into the lifecycle of software development projects. He has always wanted to work in the tech sector and he feels it gives so many opportunities to progress and constantly develop skills and understanding, with the added bonus of sharing those experiences with other likeminded professionals.
Plans for the future?
Alekso is a very motivated individual with a lot of experience in software development and project management, he is a firm believer in constantly evaluating and improving not only in his personal life but in his professional career as well. Alekso enjoys using the skills he has to improve the projects he works on and encourages others to better themselves by offering support and advice where needed.
Describe your perfect weekend?
Alekso is a family man and spends all his spare time with them, he has a large family and enjoys spending times at family meals and with relatives, like with his work Alekso is always looking for things to improve and enjoys working on his family home.
What is your career background?
I completed my bachelor’s degree in computer science in India and my master’s in the USA. I started my career as a developer, which I enjoyed, but eventually, I transitioned into testing, a role I found even more fulfilling. Since then, I’ve been working as a tester. I believe that having coding skills as a tester is a great advantage and adds significant value to a software development team.
Where do you see yourself in 5 years?
Over the past two years , it’s been a great experience working at M&DH. The company’s focus on excellence and continuous improvement has allowed me to grow my skills and contribute meaningfully to our projects. I am grateful for the supportive and inclusive atmosphere here, where every team member is encouraged to contribute ideas and feedback. I look forward to continuing my journey at M&DH and contributing to its ongoing success.
What do you enjoy outside of work?
Outside of work, I enjoy going for walks and exploring new places during drives. I find it refreshing to unwind by spending quality time with family and friends on the weekends. It’s a great way to relax and recharge for the week ahead.
What are your aims at M&DH?
Harry would like to vastly expand his knowledge on the systems and ongoing projects here at M&DH. He believes that if he goes the extra step to improve his knowledge, then he can confidently assist his peers on a daily basis.
What country would you most like to visit and why?
Harry would love to visit the Maldives as he believes the beautiful sights and ocean would make it undeniably relaxing.
Describe your perfect weekend
Harry’s perfect weekend would consist of drinks with his mates, swiftly followed by a stove baked pizza.
How have you progressed since joining M&DH?
In 2015, M&DH provided Ryan with the opportunity to launch his IT career. Having no prior commercial IT experience, M&DH provided the support he needed to gain an invaluable skillset, improving all aspects of his life in both professional and personal environments. His willingness to learn and grow as an individual has allowed him to excel, developing his IT skillset across a range of areas. During his time at M&DH, Ryan has become proficient in all aspects of IT, especially with cloud technologies, allowing him to design and implement scalable solutions that meet the evolving needs of the company. He has also demonstrated initiative by programmatically automating key tasks, streamlining workflows, and improving overall efficiency within the IT department.
What do you enjoy doing outside of work?
Ryan enjoys gaming in his spare time and socializing with like-minded friends. He is also a passionate football fan and always makes time to cheer on both Tottenham Hotspur and his local team, Real Bedford.
What country would you like to visit most and why?
Having recently ticked his number 1 destination off his list with a visit to Japan, Ryan would now like to visit numerous countries around Asia to experience the vast culture differences that he has also encountered on travels around Europe and the USA.
How have you progressed at M&DH?
Connor joined M&DH in late 2014 as an apprentice in the IT industry. After achieving his certificate, he became a fully-fledged employee and later earned his Microsoft Certified Solutions Associate qualification. Over the years, Connor has developed his skills and business acumen, which led to his appointment as IT Systems Manager in January 2017. In 2018, Connor pursued an analyst role, recognising the value it could bring to the business. Following his development in this role, he was promoted to Head of Data Analytics in 2024. With extensive knowledge of the business and its reporting needs, Connor continues to modernise how M&DH utilises its data.
What do you enjoy doing outside of work?
Connor loves music, games, and sports. He’s always on the lookout for new events and artists to experience live, whether it’s a one-off show or a full weekend festival spanning a variety of genres. When he’s not at a music event, you’ll likely find him playing a strategic board game or watching his favourite sports teams… Though they seem determined to disappoint him week after week!
What are your key attributes?
Connor’s key strengths lie in his data analytical skills and his ability to use data sets to deliver valuable business insights. He is constantly seeking ways to make processes more efficient, developing new working methods that save time and reduce human error.
What is your career background?
Tim has worked within IT for over 20 years, in a variety of development roles. He started off as a Junior Developer writing Health & Safety software, working his way up to a Senior Developer role, and then as a Lead Developer for a mortgage network. Tim joined M&DH as a Software Development Manager 3 years ago and was promoted to Head of IT in mid-2025. He is responsible for overseeing both the IT Infrastructure and Development teams, across the UK and Macedonia. His passion is supporting the team in delivering continuous improvement, both in the delivery and capability of services, as well as helping team members to grow their skills, confidence, and career progression.
What do you enjoy outside of work?
Tim enjoys spending time with his family, watching and playing sport (especially rugby!). He coaches the Milton Keynes Rugby Club U7s team every Sunday. He also has a passion for outdoor cooking, whether it’s on the BBQ, smoker, or pizza oven.
What country would you most like to visit and why?
Tim would love to visit Italy, drawn by its rich culture, fascinating history, beautiful cities, and—most importantly—the incredible food.
Most demanding part of your role?
Alberto is creating a CRM System integrating all company’s departments, improving the business management and automating many back office functions which will drastically improve the company’s efficiency and productivity.
What do you enjoy doing outside of work?
Alberto enjoys spending his free time with family and friends. He loves to travel, enjoys watching football and appreciates nature.
Plans for the future?
Alberto always wants to be a better person. Professional, he wants to know more and more, progress on his career and bring more business to the company through the company’s CRM System. Regarding himself, he wants to be happy and bring happiness to everyone around him.
What were your reasons for joining M&DH?
Neil joined M&DH wanting to work in a company where he could progress and have a long career in a technology based environment. Neil will continue to develop his team further at M&DH working with external contractors where required to deliver high quality technologies.
What do you enjoy doing outside of work?
Outside of work Neil enjoys spending time with his family, going out with friends, eating out and playing basketball.
What place would you like to visit most and why?
Neil would like to go to mainland China to explore the cultural variety this fascinating country has to offer.
What is your career background?
Diane has experience in all types of accounts work from £5m bank reconciliation to raising invoices for £5! She had her own franchise for over 16 years, having lots of customers with face to face contact, where she did everything from taking meetings of 185 people in attendance over 3 sessions to the balancing of the books.
What made you want to work for M&DH?
Diane knew she was coming for an interview so researched the company website. When she read our values, Diane knew that she wanted to work for M&DH.
What do you do outside of work?
Diane has a large extended family as the youngest of 8 siblings (yes 8!), her and her husband have 2 boys, who are their world. She likes nothing better than setting up the air rifle and air pistol for target practice in the garden with her boys. Diane also likes to travel abroad and collects jewelry whilst on her travels, mainly second hand as she loves a bargain!
What made you join M&DH Insurance?
Chelsea joined M&DH in 2017 as she was ready for a change in her career, along with some exciting new challenges. She enjoys problem solving and working with numbers, so finance was the perfect job opportunity for her.
Describe your perfect weekend
Chelsea’s perfect weekend would be spent going on a long country walk with her husband, daughter and beloved bulldog. Followed by an afternoon in the kitchen trying out new recipes. Sometimes the simple things are the best!
What country would you most like to visit?
Chelsea would most like to visit Banff. It on the bucket list as she would love to go hiking in the Rocky Mountains, to experience the magical waterfalls, the turquoise waters and the stunning panoramic views.
What is your career background?
Claire’s longest employment was at a backup power company for 16 years and following that was at a security company for 4 years where she raised invoices and maintenance contracts. Most recently Claire has been working as a doctor’s receptionist which was totally different to anything she has ever done before and is now looking forward to getting back to working with numbers at M&DH.
Describe yourself in 3 words?
Honest, caring and trustworthy.
What do you enjoy outside of work?
Claire enjoys spending time with her family, especially making memories at the beach with her daughters and crazy dog. Days out with friends having good food and a few glasses of wine are always fun.
What have you achieved at M&DH?
Laura became part of M&DH in July 2014, coming from the travel and tourism industry and changing career paths, seizing a golden opportunity to join the accounts department. Laura heads up the credit control within M&DH and has built relationships with both clients and our finance providers over the years which continues to grow.
Describe your perfect weekend.
My perfect weekend would be doing something with Family or Friends, or to chill watching a good series with a nice glass of Red.
What country would you like to visit most and why?
I have a long list of countries that I’d like to tick off my bucket list – Thailand, Canada, USA to name a few, all would offer a completely different experience.
What do you enjoy outside of work?
Lucy enjoys spending time with her family and loved ones. She enjoys baking cupcakes in her spare time and many other yummy treats. Her ideal weekend would be a trip to Soho farmhouse with a dip in the pool and a picante to finish!
What were your reasons for joining M&DH?
Lucy started at M&DH in November 2015. She wanted a career in a business where she could progress and have a long future. Using her strict work ethic, she prospers in a department where her skills allow her to have a can-do attitude and is an integral part of the team.
What is your dream car?
Lucy’s dream car is a Porsche 911 Carrera in crayon grey!
Why did you want to work for M&DH?
Natasha was eager to take on new challenges and learn something different. During her initial interview, she was immediately struck by the friendly atmosphere and positive energy within the M&DH office. She felt the vibrancy of the workplace culture and was excited by the prospect of being part of a fast-growing company that values collaboration and personal development. Natasha was particularly drawn to the opportunities for growth and the supportive team environment, making M&DH the perfect place for her to expand her skills and make a meaningful contribution.
What do you enjoy outside of work?
Chasing after my cocker spaniels ‘Loki’ and ‘Barney’, shopping, eating out and reading.
Describe your perfect weekend
A nice pub lunch in a great British pub which is dog friendly and somewhere nice and scenic.
What is your career background?
Alison’s very first job from school was working at an Insurance Brokers in Bedford and then she went on to spend 20 plus years working as a personal assistant within the finance/corporate investment sector in London.
What made you work for M&DH?
I really enjoyed working in London but wanted to find somewhere local with the same dynamic and feel. Having researched M&DH, I was impressed by their credentials and as soon as I walked in the door I could feel the enthusiasm and drive, but more importantly everyone working together.
Describe your perfect weekend
Spending time with family and catching up with friends on a night out with great music and dancing.
Describe your perfect weekend
Jessica’s perfect weekend would include meeting up with friends Saturday morning for breakfast before heading into London for shopping, food and cocktails. Sunday would consist of a big roast dinner in a country pub and then relaxing with friends and family.
What country would you like to visit and why?
Jessica would love to visit Jamaica to experience their culture, scenery, cuisine and beautiful beaches. She is hoping to travel there in the near future.
What are your reasons for joining M&DH?
Jessica was keen to work for a well-established business where she could start a career and progress along the way. Jessica feels that M&DH is perfect for what she wanted and is ready to take on any challenges that come her way.
What 3 things do you like to spend your salary on?
Kelly would spend her salary on clothes shopping, eating out with the family and treating her children, Lily and Archie.
Describe your perfect weekend
Kelly would love a full day shopping in London followed by dinner and drinks, then a chilled day at home with her children watching films!
What have you brought to M&DH?
Kelly who is Cert CII qualified joined the administration team at M&DH in May 2015 with an abundance of insurance experience. She has used her skills and knowledge from her previous personal lines employment to adapt into the commercial environment of M&DH. Kelly has become a valued member of the admin team and is looking forward to her future within M&DH.
What is your career background?
Gemma brings a wealth of experience from her previous role as a sales manager at a national TV rental company, where she honed her skills in customer service and developed a strong commitment to putting clients first. After taking a short career break to extend her family, Gemma was looking for a role that offered both work-life balance and opportunities for growth. In November 2017, she joined M&DH, drawn to the company’s dynamic growth and exciting opportunities.
Since joining the team, Gemma has consistently delivered exceptional service, upholding the high standards expected by both clients and her team. With a strong passion for professional growth, Gemma remains dedicated to contributing to the ongoing success of M&DH while continuing to develop both herself and her team.
What do you enjoy doing outside of work?
Outside of work, Gemma has a passion for clothes shopping and enjoys eating out and socialising with friends. Most importantly, she loves spending quality time with her family.
Describe your perfect weekend
My ideal weekend is all about quality time with my family. With two young children, our home is always full of energy, and we love making the most of it by getting out for day trips, nature walks, or exploring somewhere new together. Evenings are for winding down with a good film, a takeaway, and a glass of wine. While I enjoy catching up with friends when I can, nothing beats a relaxed Sunday at home with my family.
What are your aims at M&DH?
Charlotte aims to advance her knowledge about the business and progress in her role accordingly.
What country would you most like to visit and why?
Charlotte would love to visit Japan – for the vintage luxury shopping, cuisine, and owl cafes! Italy is also somewhere she’d love to visit for a beach holiday.
What is your dream car?
Charlotte’s list of dream cars includes… 911 GT3, M2, Corvette stingray (classic) and a Jeep Wrangler.
What is your career background?
Sarah has worked for 35 years plus in general commercial insurance brokerages, with experience covering Accounts, Management Accounts, HR, compliance, risk assessments and Office Management.
Describe yourself in 3 words?
Sarah would describe herself as happy, energetic, and thoughtful.
What is your dream car?
If Sarah could choose any car, it would be one that never needed re-fuelling, re-charging, or servicing.
What is your career background?
Naomi began her career in the hospitality industry, organising events such as weddings and conferences. This role gave her valuable experience in building strong client relationships and tailoring services to meet clients’ specific needs. In November 2016, she decided to bring her skillset to a new industry and joined M&DH.
How have you progressed since joining M&DH?
Naomi joined M&DH through their Academy scheme, where she earned her Cert CII qualification and gained a solid understanding of the broking industry. After completing the programme, she was promoted to Client Services Manager, overseeing a team that assists clients with mid-term needs. Following three successful years in this role, Naomi transitioned to the position of HR Officer. She has since completed her CIPD Level 5 Associate Diploma in People Management, further enhancing her expertise in HR and now serves as the HR Manager for M&DH.
What do you enjoy most about your weekends?
Naomi loves spending quality time with family and friends, keeping fit and enjoying delicious food!
How have you progressed since joining M&DH?
After graduating university, Desiree worked within tech startups and museums, focusing on Marketing and Public Relations. Once realising she wanted to try something different, she decided to pursue a career within the Insurance Industry, starting in the Academy programme, where she has developed her knowledge and skills in Client Services and began training others in her department.
Describe your perfect weekend
Desiree’s perfect weekend consists of spending time with friends, trying new food with a glass of wine in hand!
What genre of music do you listen to the most and who is your favourite artist?
Desiree has a vast range of genres she likes to listen to, but her favourite artist is Lana Del Rey.
What do you enjoy outside of work?
Dominic enjoys powerlifting in the gym, visiting new places, and going out with friends and loved ones.
What made you want to work for M&DH?
After graduating from Coventry University, Dominic found himself in search of an exciting new career opportunity. After learning about M&DH, it was obvious that this opportunity aligned with his needs as this is a fast-growing award-winning company.
What is your career background?
Dominic started working for McDonalds and became a manager after just 18 months. This continued to be his career for 8 years until graduating from university.
Have your progressed since joining M&DH?
Manisha joined the Client Services team in 2023 and has since passed her Cert CII exams and graduated from the academy programme, having progressed her knowledge within the team she is now confidently supporting new starters training then to a high-quality standard to ensure clients are receiving the best service.
Describe yourself in 3 words?
Motivational, ambitious, dedicated.
Describe your perfect weekend?
Manisha’s perfect weekend would be visiting quaint cafes and having lovely brunches with family/friends also, paired with lots of shopping.
What do you enjoy outside of work?
Phoebe enjoys keeping active by going to the gym, socialising with friends, and escaping in a good book.
What country would you most like to visit and why?
Iceland is one of many places Phoebe would like to visit for its amazing scenery, hiking destinations and famous northern lights.
What made you join M&DH?
Phoebe joined M&DH as she was ready for a career change and eager to be a part of a well-established company. Phoebe feels M&DH is an establishment that values each employee for their attributes and is a place she can learn and progress in a positive work environment.
What is your career background?
Robyn previously worked in hospitality as a Team Lead in restaurants and enjoyed building rapport with the customers. During the pandemic Robyn went to work as a ward clerk within the NHS where she enjoyed the high pace work environment. Robyn fancied a new challenge with better career progression and after hearing great things about M&DH she realised this would be a perfect fit for her change in career.
What 3 things would you spend your salary on?
Robyn would spend her salary on getting a second cocker spaniel, a holiday to Tulum Mexico and going out for nice dinners as she hates cooking.
Describe your perfect weekend
Robyn’s perfect weekend would be catching up with friends in the pub on a Friday, taking her dog out for a long country walk with her partner on Saturday and on Sunday lazing around binge watching Netflix series all day.
What made you join M&DH?
Amelia joined M&DH as she wanted to begin her corporate career within a company that offers different opportunities and the chance to progress throughout. Amelia felt that M&DH is a place where she can continue to learn and grow within a positive working environment. Amelia has since passed all the Cert CII exams and has developed her knowledge within the business. She is now helping to assist the new starters in learning the job role.
Describe your perfect weekend
Amelia’s perfect weekend would involve going into London with her friends or family out for a lovely dinner and drinks.
What 3 things do you like to spend your salary on?
Amelia would spend her salary on going to festivals with her friends, weekends away and clothes.
How have you progressed since joining M&DH?
Emily began her career at M&DH in the Admin department. After seven months, she advanced to the Client Services team, where she successfully completed her Cert CII exams and broadened her knowledge of the insurance industry. During this time, she became a key team member sharing her expertise to support and train new starters. In 2024, Emily was promoted to the Broking Team, where she has built strong relationships with the market and deepened her understanding on risk placement across multiple markets. She is eager to continue developing her skills and contributing to the growth and success of M&DH in the years ahead.
What were your reasons for joining M&DH?
Emily wanted to join a company where there was a good path of progression and development. The insurance industry is a good and stable, she has heard nothing but good things about M&DH and knows it is Company she will have fun at.
What do you enjoy outside of work?
Outside of work, Emily enjoys spending quality time with her family and friends, especially her nieces and nephew. She often visits her local village pub to play skittles and is an avid reader who always has a book on the go. Emily is also a proud dog owner to Bella and Bayleigh, and she loves taking them on walks to new places where they can explore together.
What do you enjoy doing outside of work?
Outside of work Lotti enjoys spending time with family, socialising with friends and horse riding.
How have you progressed since joining M&DH?
Lotti began her career at M&DH in the Admin department; after passing her Cert CII exams she joined the Client Services team. Having progressed within the company and built a wide range of knowledge on how to assist client’s needs, delivering excellent customer service, Lotti is now the manager of Client Services where she installs this knowledge into the new members of her team.
What made you join M&DH?
Lotti joined M&DH as she was ready for a change in her career and was keen to work for a well-established company where she can progress. Lotti felt that M&DH is a place where she can learn and grow in a positive environment. Lotti now has progressed through various roles within the business and aims to use her experience to assist other departments across the business.
What do you enjoy outside of work?
Phoebe enjoys long walks in the countryside with her Partner & Dog and has recently undertaken the challenge of a house renovation which is keeping her busy!
Why did you join M&DH?
Phoebe saw an opportunity to work for a fast-growing independent business which would support and aid her progression in her first corporate job. Having progressed through various roles within the business, Phoebe has gained experience and knowledge of the industry which she now uses to assist clients in ensuring swift settlement of their claims.
Where do you see yourself in 5 years’ time?
Phoebe would like to have gained more experience and become an established member of the claims department. She is also a member of the ‘Corporate, Social & Responsibility’ Team and is keen to progress this role further and ensure M&DH is continuing to make a positive impact on the local community.
What is your career background?
Charlotte graduated from the University of Lincoln in 2020 and after a brief stint working in Hospitality, she decided it was time to embark on a career that was going to enable her to continue to develop her knowledge and learn new skills. She joined M&DH as part of the Academy, and embarked on her journey in the Client Services team, where she took every opportunity of self-development.
How have you progressed since joining M&DH?
Charlotte began her career in Client Services, learning about Insurance while studying for her Cert CII exams. After gaining her Cert CII qualification, Charlotte joined the claims team. After a few years of developing and enhancing her knowledge, Charlotte was promoted to Claims Manager. She is now working towards achieving her Diploma in Insurance.
What do you enjoy doing outside of work?
Outside of work, Charlotte enjoys spending time with family and friends, going out for food and drinks and taking spontaneous trips discovering new places with her rather large puppy, Ozzy the St. Bernard.
What made you want to work for M&DH?
Will heard a lot about M&DH and was impressed with their Recruitment Advertisements through social media. He wanted to learn a new skill and start a Career with a company where they value their employees and have various options to progress in.
What do you enjoy outside of work?
In his spare time Will enjoys keeping fit and you’ll often find him outside running. Has raced in various distances from 5km up to the Marathon (42km). Will also enjoys travelling and visiting new Countries when he can.
Describe your perfect weekend
Will would start with a long run or a round of Golf in the morning, followed by a few drinks in the afternoon and either a BBQ or nice meal. On Sundays you will find Will cooking a Roast Dinner alongside a nice bottle of Red Wine.
What is your career background?
Prior to working at M&DH, Max had a varied career history ranging from face-to-face lead generation, to working for a large corporation in various departments including complaints. Having had a short stint as a self-employed wholesale, Max gained invaluable knowledge into what it takes to run a business day to day, dealing with a multitude of clients from various backgrounds. Max was then fast tracked into the Renewals team via the Training Academy
What do you enjoy outside of work?
Max has two young children and enjoys spending time with his family outside of work.
Where do you see yourself in 5 years’ time?
In 5 years’ time Max would like to be established part of the sales team.
What made you want to work for M&DH Insurance?
Joanna had heard a lot about M&DH and seen and followed the company through social media. She wanted not only to learn something new but also work for a company where they value their employees. Joanna quickly became Cert CII qualified and was fast tracked into the Renewals team.
What do you enjoy outside of work?
Joanna enjoys spending time with her husband, 3 daughters and her adorable crazy Frenchie called Ace. She absolutely loves anything fitness, from spinning, lifting weights to lots of running!
Describe your perfect weekend
Joanna’s perfect weekend would include long dog walks and a nice Saturday evening meal out preferably a juicy steak! Sunday would be an early run with the running club followed by coffee and cake. Then the evening relaxing by the fire ready for the week ahead!
What do you enjoy outside of work?
Elliot mostly enjoys playing football which is something he does around 5 times a week. Alongside football Elliot also is an active member of his local gym which he aims to attend at least 4 times a week.
What is your career background?
Elliot joined M&DH as an Academy Trainee early 2023. After 7 months in the Client Services department, Elliot graduated the Academy and was promoted to Renewals Consultant. He has since become an established member of the Renewals team and is very keen to continue to grow and develop in the business.
What 3 things do you like to spend your salary on?
You will often find Elliot spending his wages on Arsenal tickets, golf, or Guinness.
What is your career background?
Liam studied at Bournemouth University, where he obtained a degree in Sport Psychology. After a brief stint working in Sports and Teaching, he joined M&DH in 2021 through their Academy Graduate Scheme. After 4 months in the Client Services department, where he successfully obtained his CII accreditation, he moved into the Renewals Department. After 3 years in Renewals, he was promoted to Senior Renewals Consultant, and hopes to gain further management experience and grow within the company.
What do you enjoy doing outside of work?
Liam is a keen Arsenal fan, so when he is not being let down by their results, he is playing football or hacking his way around a golf course.
What country would you like to most visit and why?
Liam would like to travel to Kenya, to take part in a safari and tick off the ‘Big 5’.
What do you enjoy outside of work?
You can find Harvey playing football at the weekends for his local team or 5 aside in the week. He also enjoys watching football and socialising with his friends.
What country would you like to visit most and why?
Harvey would love to travel across America on a road trip to see everything the States has to offer. Visiting South Africa would also be on his bucket list of places to visit.
What is your career background?
Having joined M&DH Insurance straight from Sixth Form, Harvey has progressed through the business vias the Academy programme, and after spending two years in the Renewals Department, has developed his insurance knowledge to be able to provide the best cover and advice to all of his new clients and look to build long standing relationships.
What is your career background?
Oli started his career working for a large conservation charity, he was there for two and a half years where he gained a great insight into how large organisations are run. He then briefly moved to a government agency where he was an apprentice project manager. After realising the role wasn’t quite for him, Oli joined M&DH in February 2022 to learn about a new industry and take advantage of the opportunities M&DH has to offer.
What country would you most like to visit and why?
At the top of Oli’s list is New Zealand where he would like to see the stunning scenery, chill out and watch some rugby whist he is there.
Describe your perfect weekend
Oli’s perfect weekend would include taking his dog for a walk, watching rugby or Formula 1 with a couple of beers, and going to the pub with friends and family.
What is your career background?
Since joining M&DH 4 years ago, Alex has worked in several teams within the business, gaining a variety of skills and using these skills to establish a loyal client base with supporting technical knowledge to ensure that there every client is covered comprehensively. Before coming to M&DH Alex had experience in the construction industry, working as a roofer, landscape gardener along with other trades. The knowledge that he had already picked up whilst working in the industry before joining M&DH has been very important for his successful time at M&DH so far.
What do you enjoy outside of work?
Outside of work, Alex enjoys playing golf, watching football, going to the pub with mates and going out for nice meals.
What is your dream car?
Ferrari 458 Italia in red of course
What made you join M&DH?
Mauricio always had sales roles since leaving university. After working as a sales executive for Audi for a number of years, he fancied a new challenge with the ideal of getting his weekends back. Mauricio came across M&DH, their ethos and values are for a company that he not only wanted to start his next chapter with, but also develop his skills and be an integral part of the team for years to come!
What country would you like to visit and why?
America, Mauricio’s dream holiday would be to start off in New York, then fly over to the west coast, visit key places along the coast in something American muscle and finish off in Las Vegas.
What is your dream car?
Mauricio’s dream car would be a Porsche 911 GT3 RS and would have it any colour!
How have you progressed since joining M&DH?
Christie joined M&DH in 2017 and started at Front of House, since then she has progressed from Admin into the Renewals team. In the six years Christie has worked for M&DH she has developed knowledge and experience within the insurance sector.
What do you enjoy doing outside of work?
Outside of work Christie enjoys going out with her friends and family, shopping, eating out & running.
What would be your perfect menu?
Christie’s perfect menu would consist of a starter of arancini balls, followed by a brioche bun cheeseburger. To finish off, her perfect dessert would be tiramisu!
What is your career background?
Before working at M&DH Insurance, Morgan worked as a Barista and decided to try something new so applied for the Academy role in Client Services After passing his Cert CII he then moved to Renewals where he has progressed for several years and was promoted Senior Renewals Consultant in 2022. Morgan then received a further promotion to Assistant Manager in January 2023. Even with his succession in insurance, he still knows how to make a mean cup of coffee!
What genre of music do you listen to most and who is your favourite artist?
Morgan enjoys listening to a broad range of music from classic rock to tech house and everything in between. To say he has a favourite artist would be too difficult to say but is open to anything.
What do you enjoy outside of work?
Morgan enjoys going to the gym, producing music, playing guitar and cycling. He also enjoys going out for dinner with his friends and family.
What is your career background?
Charlotte finished University at Sheffield Hallam and began a career in Hospitality, running restaurants and events. During this time, she built up relationships with many clients and always put the customers first. Charlotte started her journey in Client Services on the Graduate Academy programme, quickly moving on to the Renewals team where she was promoted to Assistant Manager and in January 2023, was again promoted to Renewals Manager.
How have you progressed since joining M&DH?
Charlotte began her career at M&DH in Client Services; after passing her Cert CII exams she joined the renewals team. Having progressed within the company Charlotte is now the Manager of the renewals team and uses her comprehensive insurance knowledge to assist the team ensuring they continue to deliver above and beyond to our existing customers.
Describe your perfect weekend.
Charlotte’s perfect weekend would consist of a glass of wine or two with friends or spending time with her family.
What is your career background?
Scott has worked within sales for over 12 years. He has a variety of experience ranging across different sectors where he has always strived to meet each one of his customers’ needs with impeccable dedication. Scott has taken this dedication and work rate and applied it to all his clients to ensure service levels are never dropped, and this can be shown by the large number of happy clients currently under his care!
What do you enjoy outside of work?
When Scott has some down time to relax, you can bet that you will see him on the golf course. Scott is also a big football fan and supports Liverpool.
What is your dream car?
Scott’s dream car would be the Subaru Impreza WRX (With the correct vinyl of course).
What is your career background?
Prior to working at M&DH, Kristian worked in the Automotive industry for 6 years after graduating University. He worked in Fleet Sales within his previous company and used his drive to regularly achieve sales targets. He joined M&DH to transfer his knowledge to a different industry where he has grown to achieve greater success as a Commercial Insurance Consultant.
What do you enjoy outside of work?
Outside of work, Kristian spends as much time on the golf course, he plays off a 3 handicap. His ideal golfing destination is Portugal.
What is your dream car?
Kristian’s dream car is the stunning Ferrari LaFerrari
What made you join M&DH?
Jack saw a door of opportunity to work for a fast-growing independent business and now has over 5 years’ experience within the Commercial Insurance Industry. Having progressed through various roles within the business, Jack’s experience and knowledge of the industry helps to ensure his clients are provided with market leading cover, service and premiums. Jack aims to use his experience across various departments to help clients identify their key exposures as a business and provide a suitable product to assist.
What do you like to do outside of work?
Jack enjoys watching football, playing golf and spending time in the gym.
What is your dream car?
Jack’s dream car would be a Ferrari 488 Pista.
What is your career background?
Robert has worked within sales for the past 13 years within a variety of industries including car sales and workwear, however Robert has now worked within insurance for the better part of decade applying his skills of finding solutions to his clients protecting their business and livelihoods.
What do you enjoy outside of work?
Robert enjoys and spends most of his time with his wife and 3 children on days out and walks to the park. Robert also enjoys watching most sports including golf, American football, F1 and more importantly, cheering on his favourite football team, Tottenham Hotspur.
What genre of music do you listen to most?
Rob listens to a variety of music but has always had a favourite in in 90’s R&B and Hip Hop. As time has gone on Rob doesn’t listen to as much new music and prefers his favourite radio station Heart 90’s.
What is your career background?
With nearly 15 years of experience in sales, the majority of which has been focused on Estate Agency and Commercial Insurance, Adam brings a wealth of industry knowledge and a strong commitment to client satisfaction. He has a genuine passion for customer service and takes pride in ensuring every client feels heard, understood, and well looked after.
What country would you most like to visit?
Having been fortunate enough to have already travelled to over 20 countries, Adam still has a few dream destinations on his bucket list. Japan, New Zealand, Singapore, and Hawaii are top of the list, offering the perfect mix of culture, adventure, and natural beauty he’s keen to explore.
Describe your perfect weekend.
The ideal weekend for Adam is all about balance — a round of golf, catching a Liverpool match, and unwinding at home with his wife and their two cats, Loki and Thor.
What is your career background?
With over a decade of experience in sales, Cameron brings a proven track record of success and an exceptional passion for building lasting client relationships. After spending three years as the top-performing member of the M&DH Sales Team, Cameron achieved an impressive three consecutive Salesman of the Year awards – an accomplishment that speaks to both his expertise and dedication.
What is your current role within the Company?
Now part of the Corporate Team, Cameron focuses on driving growth within the business, bringing new clients on board and optimising new relationships. His deep understanding of client needs, coupled with a solution-oriented approach, makes him a trusted advisor to businesses looking to review their policies and reduce their exposures.
What do you enjoy outside of work?
Outside of work, Cameron is actively involved in managing a local football team, where he brings leadership, teamwork, and strategic thinking to the field. This role allows him to further hone in on his skills in motivation and team dynamics, which he applies both in and outside of the workplace.
What are your aims at M&DH?
Stacey joined M&DH in July 2022 and has since gained valuable experience across several key departments, including the Admin Team, Client Services, and Renewals. Her progression into the Broking team reflects both her professional growth and her adaptability across different areas of the business.
Throughout her time at M&DH, Stacey has demonstrated a strong ability to apply her skills effectively, contributing positively to each team she’s been part of. These cross-departmental experiences have supported her development both personally and professionally.
Now focused on building a successful time within the Broking team, Stacey is committed to delivering exceptional client service, developing her market knowledge, and contributing to the ongoing growth of the business. She brings a strong emphasis on negotiation, relationship-building, and upholding high ethical and professional standards in everything she does.
What do you enjoy outside of work?
Stacey loves spending quality time with her family and friends. Her ideal weekend includes a trip into London for a few Monkey 47’s, delicious food, and a touch of retail therapy. Whether she’s exploring the city or unwinding with loved ones, Stacey knows how to make the most of her downtime.
What do you enjoy most about working in the insurance industry?
I particularly enjoy helping clients find solutions for the risks associated with their business and enjoy the consultancy element to my role. I find that with the comprehensive range of Insurers that we have access to at M&DH and different options available to clients, tailoring a policy to meet their requirements of a client is very straightforward and we are fortunate to receive regular positive feedback from our customers concerning this.
What do you enjoy outside of work?
Outside of work James enjoys spending time with his young family, his children certainly keep him busy! When he gets a spare moment, albeit rarely, James enjoys a good book, cooking and watching Rugby.
What is your dream car?
James’ dream car isn’t a car – it’s a classic VW camper van.
How have you progressed since joining M&DH?
Since Deighton joined M&DH Insurance Services Ltd, he has graduated through the Academy Scheme having worked his way up from a Client Services Consultant to a Corporate Account Executive at M&DH. As a Corporate Account Executive at M&DH Insurance Services Ltd, Deighton provides tailored insurance solutions to a diverse range of businesses across various sectors. His core competencies include product sales, customer service management, insurance sales, and risk assessment. Deighton’s goal is to offer his clients the best insurance products and services, while also contributing to the growth and success of M&DH.
What country would you like to visit and why?
Deighton’s dream holiday would be to visit Tokyo in Japan to experience the modern city’s cityscape, wander around the nature parks and be able to have the pleasure of trying authentic Sushi.
What is your dream car?
Deighton’s dream car would be a Lamborghini Urus.
What is your career background?
I have been working in the commercial insurance industry for over 10 years , during which I have continuously aimed to deliver a professional service to all my clients. My key skills are identifying my client’s exposures and providing a solution to protect and benefit those clients, and ensure we continue a long business relationship. I joined M&DH as they were a recognised specialist in the Construction and Manufacturing due to their expertise on those industries, accompanied by their specialist schemes and market relationships, which deliver the best cover and competitive rates.
What are your aims here at M&DH?
I have worked with M&DH since 2015, initially as Commercial Insurance Consultant but in January 2019 I was asked to lead the sales team and be a key part of the long-term business growth plans, and I have never looked back. Since January we have broken all previously set records and I feel like we are only getting started! Each month brings a new challenge which I embrace and enjoy watching my team push their limits to achieve their personal goals in life as well as being an integral part of the business.
How have you progressed since joining M&DH?
Tara began her career at M&DH in Client Services as an Academy Trainee, where she gained an understanding of working within a brokerage and servicing clients. After passing her Cert CII exams, she began learning the basics of insurers in the commercial insurance industry and building understanding in underwriting approaches. Tara was promoted to a member of the Broking Team when this team was formed, adding valuable support in insurer negotiations for the trading teams. Having proved herself as a skilled handler and assisting in the training of new team members, she was then promoted to Senior in November 2024. She is now managing market relationships and growing multiple insurer accounts across both a Retail and Wholesale basis, while also studying for her Diploma in Insurance.
What do you enjoy doing outside of work?
Outside of work Tara loves to travel as much as she can. She tries to pack in as many holidays a year as possible, jetting off to all corners of the world such as Canada and Bali.
What is your career background?
Dan began his career at M&DH as an Academy Trainee, learning the fundamentals of insurance while studying for his Cert CII exams. After passing with flying colours, he progressed to a Senior Client Services role, where he refined his expertise, upheld M&DH’s renowned customer service standards, and built strong relationships with the company’s insurance panel. His success in this position led to a key role in daily trading with insurers and closer involvement with the trading teams. Following an internal promotion, Dan played a central part in establishing the Broking Team, which was created to enable skilled handlers to develop relationships with insurers and MGAs and drive ongoing growth. Today, Dan leads this team, overseeing broking activity on both a retail and wholesale basis across the construction and manufacturing insurance sectors.
What do you enjoy doing outside of work?
Outside of work Dan is very social and spends his spare time golfing all over the country.
What is your career background?
Steve Sherwood’s journey with M&DH since 2005 stands as a testament to dedication and expertise. As one of the team’s most experienced members he brings vast knowledge in construction and manufacturing insurance. His progression from a Commercial Insurance Consultant to Business Broking Manager, and now to Broking Director, highlights his deep understanding and skill in the industry. In his current role, Steve is pivotal in leading the new business team, from honing their training to spearheading sales initiatives. Moreover, Steve plays a crucial role in nurturing our existing business and renewals teams. His guidance not only fosters their development but also significantly contributes to the solid foundation and success of M&DH. His responsibilities span across leadership and management, business development, and ensuring adherence to compliance and regulatory standards, making him an invaluable asset to M&DH.
What are your future plans?
As the Broking Director at M&DH, Steve’s future plans are focused on a growth strategy. Key to this vision is the development of innovative products and services that not only meet the evolving needs of our clients but also set new industry benchmarks. Equally important is the commitment to enhancing M&DH’s brand and reputation, this will be achieved through a mix of targeted marketing, and leadership initiatives, all designed to solidify M&DH’s position as a leader in the insurance sector. This holistic approach is expected to drive sustained growth, market leadership, and further enhance client satisfaction.
What do you enjoy outside of work?
Outside of work Steve enjoys watching sport, playing golf and keeping fit. Socialising and spending quality time with his wife, son and friends is important to him.
What is your career background?
Having gained experience in the Insurance sector working for both UK and USA based brokers, Alex has a vast understanding of the industry which is also backed by his Diploma in Insurance. Having worked for one of the largest independents in the country as the commercial schemes sales manager and as an international commercial producer for the largest independent in the USA, Alex feels he is equipped to support M&DH with its future growth plans.
What are your future plans?
As MD Alex’s plans are to develop M&DH into one of the leading providers of construction and manufacturing solutions in the UK and to grow the business into one of the most successful independents in the country. The 5-year plan to double the business by 2020 has been achieved with further product diversification on the horizon after launching a market leading commercial combined product.
Describe your perfect weekend
Alex’s perfect weekend would involve watching Tottenham who Alex has supported for 25 years and having a round of golf.
Chief Executive Officer Richard Hames with over thirty years experience in the insurance and financial services sector, established M&DH in 2002 and during this time has seen it grow into one of the leading insurance services providers to the construction, engineering and manufacturing industries. The firm’s specialist commercial insurance consultants, supported by an extensive, experienced team offers M&DH clients a premier professional service which is second to none at unbeatable rates which don’t “break the bank”. Richard’s ethos focuses on 100% commitment and 24/7 customer care.
M&DH benefits from a “state of the art” building in one of Bedford’s prime beauty spots, designed to maximise efficiency whilst providing an ergonomic and employee friendly environment.
Richard is a life-long supporter of Derby County FC and when time permits, enjoys the occasional game of golf.
