M&DH Insurance Services Ltd are moving into their 22nd year of business and as a result of our continued growth we are delighted that we still maintain our standings within the elite group of the ‘Top 100 Independent Brokers in the UK’. We are also delighted to announce that we have recently been accepted as the only Insurance Brokerage in the prestigious Sunday Times Top 100 small companies to work for, and East of England top 75 companies to work for.
M&DH hold Insurance programmes for over 4,000 clients which equates to over 10,000 policies therefore, an established and growth orientated company, our projected premium income for the forthcoming 12 months should grow and exceed £35m. This is a true reflection of our professionalism and re-confirms the cost effectiveness of our premiums. As relationships with our preferred insurers continue to grow and develop, the future looks bright for all M&DH clients.
We pride ourselves in offering comprehensive services to our clients. Our highly experienced customer service teams can take you through the steps involved with any amendments to your policy and will also help you review your insurance needs to reduce your costs now and into the future. With the use of continued advancing technology, we look forward to servicing our client’s needs with speed, accuracy and quality.
M&DH are always striving to increase the service levels for all clients, Over 90% of our client facing staff are now qualified with a certificate in Insurance (Cert CII). The launch of new offices in Macedonia and further investment within our Compliance, Finance, Claims, Accounts, IT and HR departments has further improved our offering as we aim to provide an unrivalled service, second to none within the Insurance Industry.
Based on the fact that our renewal retention lies in excess of 93% of our commission/fee income, our service speaks for itself. Please take the time to look at our Testimonials Page for confirmation that our clients really do appreciate our efforts.
M&DH are proud to announce the launch of the M&DH Academy on the 1st October 2015. This is designed for both University Graduates and those looking to enter the Insurance industry for the first time, for whom we create a personal programme to suit individual needs, and to providing an organised and structured approach to career progression at M&DH.
At M&DH, Corporate and Social Responsibility (CSR) is at the heart of our values as a business. With this in mind, we have created a dedicated team to drive this forward and take it to the next level. The aim for the CSR team is to improve engagement, awareness and fundraising for the local charities and sponsors we work alongside with. M&DH’s priority is to have a positive impact in the local and surrounding communities, being able to give back is a reward in itself and we are proud of the work we do in maintaining these efforts. It is important that our staff know they can contribute and be part of something much greater, so the CSR team rotates its members to ensure we have new ideas and faces present!