M&DH fully exceeded our expectations, very timely and efficient responses to all our emails/questions. M&DH were very accommodating also when dealing with a branch of our company working in a different time zone and negotiated an effective premium for our situation. We are always very impressed with the services with M&DH Ins, but this year they went above and beyond with their service which is exactly what we needed given the current situation we are all facing.
This year my company has decided to instruct M&DH insurance services with all their insurance requirements. This decision was based on the service level received whilst M&DH were looking after our Professional indemnity insurance policy. Following a review of our combined insurance policy which covers all aspects of our business, and the renewal of our P.I insurance, I found M&DH offered a far greater level of attentiveness, and a more competitive set of premiums.
As we all appreciate the cheapest price is not always the safest pair of hands, but in this case not only was their a greater emphasis on providing the correct policy but it came in as more competitive than our current provider. I would recommend this company to anyone seeking a high level of service and competitive premiums in these challenging times.
It has been a pleasure dealing with M&DH Insurance for our Business Combined Insurance Policy for 2021, they were very efficient with the initial ‘fact gathering’ and also providing the quote on the date that I wanted it back which gave me enough time to review the proposal fully, everything I had requested had been included as well as some other extras we didn’t previously have cover for. The premium was lower than our existing insurer and the other quotes we received but importantly also included more, it was an easy decision to move our insurance to M&DH.
Just wanted to thank M&DH for all your help and guidance in renewing my Public Liability insurance. M&DH kept me updated throughout the renewal process and took into account the issues I raised with regard to my agency pressing me for a renewal policy. I would certainly recommend M&DH to anyone requiring any type of company insurance.
I have used M&DH since I started my business in 2013. As a small company we are often short of time and the service they provide year on year is invaluable. After a review of the current cover with any modifications we are presented with a choice of providers. I would highly recommend them to any contractor or sub-contractor needing a combined contractors policy.
I would just like to thank M&DH for the excellent service I received when I approached the company over our business insurance policy. M&DH took the time to find out detail about our business and provided us with a very competitive renewal quote. I was so pleased with the service & price received I have since taken out Fleet insurance once again, many thanks for your assistance and I would have no hesitation in recommending M&DH in future.
The service provided by M&DH Insurance was excellent. M&DH were very knowledgeable in advising the best suited products for our insurance requirements and were readily available to answer any queries.
As our company insurance renewal date approached we were approached by M&DH Insurance Services Ltd who asked if we would give them the opportunity to provide us with a quote. As like any other business, especially during a pandemic, we were keen to save money where we could but not compromise our level of cover. My contact with M&DH was incredibly down to earth and 'normal', and they answered every question I had without coming across as patronising. They asked questions about our business and suggested areas we may have overlooked in our previous policy. At no point did I feel M&DH was selling a product, but that M&DH was supporting us as a growing company and ensuring we had the right level of cover. We were given three options for a payment plan too which also is crucial for cash flow. The aftercare service has been friendly and professional with both the accounts and customer care departments, and I cannot fault their service at all. I would highly recommend M&DH for your insurance needs.
We have found in M&DH an insurance service that helps us to cover all our business insurance needs but more than that, the piece of mind of knowing that we have their backup and support.
Their customer service is second to none – M&DH are always friendly and helpful and always go out of their way to ensure that any query is answered as promptly and comprehensively as possible. In fact it was the service that we have received from M&DH determined our renewal decision this year – the price, although important was always going to be secondary.
People always say that you never know the measure of an insurance company until you have to make a claim, however although we have been fortunate in not having to do this, we do not doubt the unwavering support that we have always received from M&DH would make the process as painless as possible.
We would have no hesitation in recommending M&DH to any company, they would go a long way to better the customer service they would receive.
Thank you for all that you do.
We have just renewed our liability insurance with M&DH Insurance Services Ltd for a 2nd year. This is because with M&DH we don’t just feel like a number. They have taken time to investigate and really get to know what it is we do. Ensuring the cover in place is comprehensive and correct for our ground works and construction company. The knowledge, professionalism and communication has been first rate, and we would definitely recommend using M&DH to broker the best insurance cover for your business.
I would like to thank you for all your hard work in dealing with our Liability Insurance recently. As a company we had been with our current Insurance broker since we started in 2001 and were relatively happy with the service we received. After an email from yourself I thought, it was just another one of those companies trying to win our business. But I can honestly say that since the first email, you have dealt with our requirements in a very professional way, and nothing has been too much trouble. It was very easy to contact you and you replied very quickly. There were a couple of items we had to alter and again it was no problem. As well as getting us a much better offer, we are able to pay over three instalments, with no extra charge, making it more affordable in these hard times. The paper work and documents were sent over very swiftly with the information very easy to understand. Once again thank you for your service and hope we can do business in the future.
