We are a returning customer who has used M&DH for the past 5 years, I can highly recommend this company, they had an outstanding level of customer service skills and everything was explained in a clear and understandable fashion, overall you felt that there was complete transparency within the transaction.
I would highly recommend M&DH. Whilst recently being tasked with renewing our insurance policies I was in contact with a number of Brokers. I found that our current Broker handled our renewal extremely badly. I found their lack of transparency frustrating and felt that they purposely tried to mislead me by using insurance jargon that the average person would not understand. When dealing with M&DH is was a refreshing change. They were always helpful, professional and made the process straightforward. We have now appointed M&DH and moved away from a company that we used for several years.
We have received an excellent service from Charlotte Edwards at M&DH for our company insurance renewal this year. Charlotte has been proactive in coming to see us and making sure we are covered correctly. We have received an excellent service and look forward to doing more business in the future.
I just wished to thank you for your efficient help and assistance with our Company Insurance. I am most grateful of your persistence, as I tend to be rather difficult to contact, but as this renewal is of such great importance to have in place, your efforts are much appreciated. I would also add, that I am pleased to have maintained the relationship with M&DH as they have always been most supportive and professional.
The Classic Decorating Co. Ltd.
Thank you for all your help with my renewal for the company fleet today - this is our 8th year with M&DH and have been very happy with the service. You have made what is normally a stressful time of year much easier for me.
Thank you for the service and competitive offer. You have been refreshingly meticulous in gathering your information from me, to ensure we are covered correctly and to the right levels. I thank you for your patience over the last 3 months whilst I gathered additional information from our old brokers. I'm confident from the conversations we have had, the level of detail we have discussed, that I can rest in bed well at night, knowing our staff, assets and customers are protected correctly. Thank you for sorting this out.
We have used M&DH Insurance for a number of years and have found them to be competitive, efficient and very helpful. They went to the trouble of reading one of our other policies the whole way through, in order to make sure that we were not under/over insured when we renewed our Combined Insurance policy this year.
I would like to thank M&DH Insurance, for their assistance in finding me a very competitive business insurance. In fact this insurance has beaten all other quotes I have received so much that I actually found it too good to be true!!! The whole experience was painless too and M&DH took the time to go over the quote with me to ensure that it was the right policy for my needs. This is an outstanding service and I am very likely to be staying with this company for all my insurance needs.
I would like to take the opportunity to say a big thank you for all of your help in arranging our insurance, I’m so impressed at the turnaround time (you just received our questionnaire this morning and we’re on cover already!). You have been a big help to me today, probably the smoothest insurance process I have experienced as a director. I feel confident that we have absolutely made the right decision in moving our business to you, the customer service so far has been extremely pleasing and I look forward to our future dealings