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Insurance for the hard hat industry shouldn't give you a headache! Call now on: 01234 352230

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Meet The Team

Charlotte Jackson-Smith Cert CII, Cert CILA

Charlotte Jackson-Smith Cert CII, Cert CILA

Claims Handler

Why did you join M&DH?

Prior to joining M&DH Charlotte was a student at Lincoln University, studying Criminology. During this time, she worked in Hospitality and gained a great understanding of building relationships with guests and always putting customers first. Stepping away from this, Charlotte was keen to learn new skills and continue to develop and widen her knowledge – whilst working to gain further qualifications. She joined M&DH due to the opportunities offered with an exceptional path of development and progression where she would be able to embark upon a fulfilling career.

What do you enjoying doing outside of work?

Outside of work, Charlotte enjoys spending time with family and friends, going out for food and drinks and taking spontaneous trips discovering new places, especially city breaks!

Where would you like to travel to?

Charlotte’s favourite trips have always been Florida and city breaks, in particular Venice and Madrid, being able to explore vast amounts of the areas with delicious tapas and pizza! She would love to visit the Maldives, and stay at the Hard Rock Hotel with an infinity pool, overlooking the clear sea and the amazing looking sunsets.


Managing Director
Commercial Director
Business Broking Manager
Personal Assistant

Michael Jnagal - Telesales Team Leader